Privacy Policy for Bulksignature.com


Bitnetic LLC is a software company headquartered in Coppell, TX (the United States). Bulksignature.com is a web app developed by Bitnetic LLC. Bulksignature.com provides a company wide signature management system for G Suite platform. We are designed as a G Suite Marketplace application. We adhere to the best practices of secure enterprise application development defined by Google. Our web app's purpose is to allow companies in G Suite to centrally manage their company email signatures for users in their domain. Our web app allows users to append the company template signature for every employee in the G Suite domain. The company-template signature will look professional in email interactions with outside parties and also it will also help in marketing efforts. We provide services to customers worldwide.

How to Contact Us

The best way to contact us is through email: support@bulksignature.com. Our registered company address is at: 1721 East Belt Line Road, #1227, Coppell, Texas, 75019, the United States.  

Changes to Privacy Policy

We may change this privacy policy by our discretion. You will find the updated privacy policy by checking out this page here. You should periodically check this page for new updates. The new versions of the privacy policy will reflect how we are collecting your data and using it currently.

Definitions

We use the following definitions in describing our privacy policy:

Visitor - visitor is an individual who visits https://bulksignature.com at least once with or without using our web app

User/Account Admin defines the registered owner of our web app. Only G-Suite account admins can register in our web app and they can use our services. If you want to give access to one of your employees, you should make them an admin in G Suite platform. The word users implies those individuals who are both on paid subscription and a free trial.

Services - implies our web apps all features, including signature management, user management, and settings.

Web app - means the platform in which we provide the company-wide signature management services for G Suite Mail Account. You can access our web app at https://app.bulksignature.com.

Website/site - refers to https://bulksignature.com where this privacy policy, description of features, pricing and other information related to web app will be posted.

We, our and us - refer to Bitnetic LLC and its employees, partners, contractors.

G Suite Email Account - you should have an active G Suite mail account for your company before you can be registered in our web app.

Account. Once you are registered in our web app a new account will be created for your company. Account defines both paid subscription and free trial plans.

Free Trial. We allow you to use our system for free for 14 days. This subscription is called a free-trial. You should either upgrade your subscription or terminate your account once the free trial gets expired after 14 days.

Active subscription -means that your subscription has not expired yet. Your subscription can be expired if you were on a free trial and didn’t upgrade your plan within 14 days. Your subscription can also expire if you fail to make a monthly payment at the beginning of each billing cycle.

The third party application-we integrate with outside third party apps in order to enhance our app or to provide our app with an additional level of security. For example, we use third party applications for secure payment collection, therefore we do not have direct access to process your card payments.

Data Collection

Automated data collection on our web app and services

Once you visit our website, we use third party analytics tracking services: Google Analytics and Google Tag Manager to record the information that will further help to identify your visit, without recording the personal information like your name and address. Those analytics services will encrypt and hide your personal information such as your name and address from us, but they will give us valuable information about the pattern of your visit. The information which the third party analytics services collect from you includes your IP address, your device, operating system, your time zone, your device’s system language, browser settings, plugins and your location. Analytics tracking services also record which web pages you accessed, the order by which you accessed them and the duration you spent on each web page. We may also use separate trackers which tell us which buttons you clicked, recording of your scrolling activity and the order of activities you performed before leaving the website.

Our third-party analytics providers may place a cookie on your browser so that we may identify you as a return visitor if you visit our website more than once. Please read the section “How to Opt Out of Cookies” below for information on how to block cookies.

Data provided by advertisers

We use external advertising platforms to target certain individuals to our website. If you clicked on the ad provided in the third party advertising platforms, our website receives the information that you came from that advertising platform on a link.The appearance of the link gives us a certain idea  about you. For example, we may target certain G Suite users in external advertising platforms. If you click on an ad and arrive on our website, this will give us the idea that you were a G-suite user or admin. The advertising platforms operate independently from us and they are responsible for collecting, using and disclosing the data they provide to us in accordance to their published privacy policies.

Data you provide us

The following list contains the description of personal data we collect from you and their purpose. We collect these data by your permission and use it only as intended. We do not collect or store your personal information for the purpose other than business. We do not have access to the contents of your company’s and your employee’s email.

1.User contacts

You provide us the following personal data on our website voluntarily on a contact-us form:

email address; first name; last name; phone number. By filling out this form, you authorize us to contact you for the purposes of replying to your requests and providing the customer support.

2. Registration and Authentication  

We use Google’s OAuth as a registration and authentication service to our web app. OAuth is a Google property, which allows us to identify you and give access to our services. We access some authentication Data stored in these services.

3.Google Data Handling

We are designed as a G Suite Marketplace application, but we don’t access any data in your Google email account (@gmail.com). We use the G Suite platform to push signatures to your G Suite users and also for grabbing all relevant information about your company in G suite to our system. We use this information solely for signature management purposes.

You may edit some of the information related to your company in G Suite from our platform. For example you may edit personal details of your employees, their groups and organization units, company information from our web app. We will then push the changes to your G Suite account once you completed your edits. We may also get new data and push some changes from our app at the same time. This is called synchronization. Once you press the “Sync” button, we will exchange the information with Google.

 For the seamless work of our application we access, collect and store the following data from your G Suite email account:

  • User/admin profile details: such as full name, email, phone number, address, organization name, etc
  • Employee details and users of a domain: first and last name, email address, phone number, mailing address, department name, assigned group and organizational unit of all employees active in G Suite account
  • Company details: company name, company number, physical address, billing address, CEO, phone numbers, operating time zone
  • Details about your domain registration and G Suite account limits: such as domain name, registered date, G suite account limits and more
  • Details about groups: such as list of group names and group subscriptions. We will also access the data about which employees belong to which group
  • Organizational units. We collect name and description of organizational units, their nested hierarchies and the information about members of organizational units
  • User schemas on your domain. We can view certain details (e.g., custom field names and types) of user schemas on your domain
  • Basic Gmail setting. We can access the following basic settings on Gmail: primary email address, primary reply-to, display name and signature, view and manage filters
  • Sensitive gmail settings which includes forwarding rules and aliases

Why do We Collect Data from Google and What Can We Do With It?

We collect the minimum information we need from your G Suite mail account for the sole purpose of giving you a platform to seamlessly create and manage signatures. We request minimum permissions that our app needs. We do not access the contents of your email, and our platform cannot send messages to somebody else on your behalf. We can only view Gmail settings with restricted access. We mainly focus on user management and signature management of your G Suite admin account.

We can do the following changes to your data:

  • We can view and manage the provisioning of users on your domain. We can view and modify details (e.g.name, address, and phone number and metadata (e.g. login details) of users on your domain. Since we can sync user information back to G Suite Directory, our app can modify user details.
  • Manage basic mail settings. We can modify, reset and delete signatures from basic Gmail settings part of you and your domain users
  • We can only view the groups, organizational units, user schemas. We do not offer a capability to manage or update group memberships or organizational units on our app

Interaction with Third Party Services

1. Storage and Images

We use AWS CloudFront for CDN and S3 Bucket - for storing our images, including application images, signature preview, icons etc (url: https://cdn.bulksignature.com).

The data we collect and pass: profile images from google, images uploaded by ckeditor upload functionality(custom images), application images (logo, social icons, signature preview images, template images).

2. Payment Collection

We use a third party external payment processing app called Stripe to receive payments securely from our customers. We Stripe in a form of API to enable our web app to process payments by credit card securely.

We do not store your credit card data anywhere. Our credit card payment collection form comes as an I-frame from Stripe.

Stripe is a payment processing platform by Stripe Inc. Contact Stripe Inc. directly, if you have any questions about their privacy policy.

The data Stripe collects in I-frame: card details (Card number, Expiration date, Cardholder name, security code, zip code).

The data we receive: success message or error message with details.

3. Web Hosting

When the web app user creates a BulkSignature account, its account details, settings and company data are sent and stored on the DigitalOcean web hosting service.

User data will automatically be deleted from the DigitalOcean web hosting service within one (1) month after the expiration date of the subscription, and can be deleted immediately if the user requests it. An exception is made for Financial Data, which will be stored for a maximum of 10 years, in accordance with the applicable accounting standards.

You can learn more about DigitalOcean and the company’s legal documents by reading its privacy-policy.

Disclosure

We do not intend to sell or lease your personal data unless you give us special written consent to do so. The California Consumer Privacy Act includes a definition of “sale” that may include permitting third party advertisers to collect data about our site visitors for use as part of their advertising services generally. We have permitted the following platforms to collect data on our site by means of cookies: Google, LinkedIn, Twitter, Facebook. If you want to block these cookies, read the section about Advertising Ecosystem below.

We do not disclose your personal data to third parties except in following situations:

Legal Reasons

When we believe release is necessary to comply with the laws, to enforce our terms of use, or to protect the rights and safety of others.

This may include exchanging information with government regulatory organs, law enforcement agencies, or with other organizations for fraud protection and legal compliance.

Protecting Network and Information Security

We may disclose some data from our users as part of industry initiatives to identify and block malicious actors.

Sale of Business

In the future,we may sell our company, parts of our assets, or be involved in a merger.

If we sell our business to another company, all assets will be transferred to the purchaser including the personal data of our customers. We may provide the personal data before the sales transaction in the process of  evaluation of our business, but will require them to maintain the personal data in confidence and use it only to evaluate our business.

Advertising Ecosystem

We allow online advertising services to collect data about your behavior on Bulksignature.com website. These services aggregate data about an individual’s behavior on many different sites and use that data to sell targeted advertising services. They collect data using cookies, log files, browser extensions, server logs and clear gifs. They do not directly share your personal data with us. But we imply that you are the person who matches the targeting we provided in those advertising platforms once you come to our website.

You may opt out of advertising cookies by your choice.

Cookies

We use the following cookies on our website, application and on our emails:

  • Bulksignature.com app’s Essential Cookies: These cookies enable users to navigate and use the features in our services. They are essential for the seamless operation of our platform. Without these cookies, you would not be able to log into secure areas of the service.
  • Personalization Cookies enable us to identify you as a repeat user and to remember your preferences. For example, we use this cookie to remember how you login to our website and the basic setting you chose in setting up the first signature
  • Google Analytics or Google Tag Manager Cookies: We use these cookies to analyze your behaviour on our website, to monitor speed of the services, to detect and fix problem pages, and to understand the effectiveness of our design and communications.
  • Advertising/Remarketing Cookies: We use third party advertising providers’ cookies on our website and as part of our remarketing and retargeting efforts. This information helps us, and our advertising partners to better promote our services.
  • Cookies may be placed by Bulksignature.com directly or by our service providers.

How to opt out of Cookies

You cannot opt out of our essential and personalization cookies. Our web app will stop functioning correctly in case you do so. If you want to opt out of Google Analytics and Advertising Cookies can be disabled by third party cookie blocking tools.

Our servers do not recognize or respond to any “do not track” setting you may have in your browser. Using your browser to disable cookies, may impact your ability to use our services.

You may disable analytics cookies by visiting the following link:

You may opt out of our advertising cookies through third party ad-blocking tools.

Communications Policy

You may opt out of our marketing emails by clicking the unsubscribe button at the end of each mail. You may choose the email notifications you want to receive from us in the settings menu of our web app. If you do not wish to be emailed for on-boarding and customer service purposes, please contact us at support@bulksignature.com;

Data Integrity

We process your data only for the purposes for which it was collected and in accordance with this Privacy Policy. We regularly review our data collection, storage, and processing practices to ensure that we only collect, store, and process the minimum personal information we need from you. We promptly correct personal information of visitors that we discover is inaccurate, incomplete, or outdated. We depend on users to update their personal data as necessary.

Data Retention

We will retain your personal data only for as long as reasonably necessary to fulfill the purpose for which it was collected. We will use secure means to destroy the data after it becomes irrelevant or after the termination of the relationship with you. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. We do not use your data outside the scope of a business.

Requests to access, amend, delete or restrict the use of your personal data

You have a full right to get more information about what personal data we have about you or if you would like us to correct inaccurate data. You also have a legal right to withdraw all the consent and permissions you gave us at the creation of your account. If you have a request to access, block, erase or take other action with respect to data, contact us through email and we will do our best to honor your reasonable requests. However, we are not required by law to delete or restrict the use of your data in a way that prevents us from complying with our terms of service.

Your Rights under GDPR

If you reside in a member state of the European Union, you have the following rights:

  • to be provided with access to your personal data held by us;
  • to request the rectification or erasure of your personal data held by us;
  • to request that we restrict the processing of your personal data;
  • to object to profiling activities based on our own legitimate interests;
  • to request that your data be transferred to a third party;
  • to obtain a copy of the appropriate safeguards under which your personal data is transferred to a third country or international organization.

If you wish to exercise these rights, please send us an email to support@bulksignature.com. We will do our best to respond to your request promptly.