Terms and conditions

These terms constitute a legally binding document. These terms outline how you may use the BulkSignature web application, website, desktop extensions (collectively referred “the Service”). You will be referred to as a “User” of our services under these terms.

BulkSignature is operated by “Apps Record LLC” (referred to in these Terms as “We,” “us,” or “our”), with its principal place of business at 5900 Balcones Drive, Ste 8139, Austin, TX 78731, United States.

To contact us, please email support@bulksignature.com.

By accessing our website and our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service and Conditions document (the “Agreement”).

We reserve the right to make changes to this Agreement without further notice. Your continued use of our website after such changes constitutes your acceptance of the revised Terms of Service. You should periodically check this page for updated terms. If you do not agree to any of these terms or to any future changes, please do not access the website or use our services any further. Your continued use of our services after changes have been made to these Terms of Service will constitute your explicit agreement with the revised terms.

Registration

To use our services, you must have an active account with administrative privileges on a supported platform (specifically, Google Workspace or Microsoft 365).

During the first step of registration, you will be required to authorize access to your account on the chosen platform (hereinafter referred to as the “Platform Account”). The registration process will prompt you to grant our Service specific permissions to manage your Platform Account. We will not use any of your data or details unless specific permission has been explicitly requested by us and granted by you. For more information about how we process and use data, please read our Privacy Policy, available here: https://bulksignature.com/privacy

Once you complete the registration process, you will use your Platform Account credentials to log in to the Service.

Once you grant us the required permissions, you agree that we may use your Platform Account and the information you provide to us in the manner detailed in these Terms. You must not grant access to your Platform Account to any third party. You also agree not to share your username, password, or access to your Platform Account with any third party. You accept full responsibility for all activities conducted through your Platform Account, including any use by third parties (whether authorized or unauthorized) that results in a breach of any terms outlined in this Agreement.

If you wish to allow other users from your organization to access the Service, you must either grant them administrative privileges within your Platform Account infrastructure or invite them as users directly within the Service. It is your responsibility to ensure that any individuals granted access use the Service in accordance with these Terms.

Use of Services

Subject to your compliance with these Terms and payment of any applicable subscription fees, Apps Record LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes. This license permits you solely to create, manage, deploy, and update email signatures for users within your organization's domain(s) (connected to Google Workspace or Microsoft 365) that are integrated with the Service. The scope of your permitted use, including the number of users or domains, is determined by your active subscription plan.

To use the Service, your organization must have a valid Google Workspace or Microsoft 365 account. You represent and warrant that you have the necessary authority to bind your organization to these Terms. Access to the Service requires integration with your organization's Google Workspace or Microsoft 365 account. A designated “Super Admin” or another authorized administrator within your organization is responsible for the initial setup and integration of the Service.

Your organization is responsible for:

• Ensuring the accuracy of user data synced from Google Workspace or Microsoft 365, as well as any additional information provided through custom fields.
• Maintaining the confidentiality of all administrative access credentials for the Service.
• All activities that occur under your organization's account, including actions taken by employees or other individuals invited and assigned roles (e.g., Designer, Admin, Manager, Accountant) within the Service.
• Promptly notifying us of any unauthorized use of your account or any other breach of security related to the Service.

You acknowledge that the Service will sync and process user data from your organization's Google Workspace or Microsoft 365 environment. This may include personally identifiable information (PII) such as names, job titles, contact details, and other employee information that you configure for processing by the Service. You are responsible for ensuring that you have all necessary rights, consents, and legal bases (e.g., under GDPR or other applicable data privacy laws) to allow the processing of this data by the Service for the purpose of email signature management.

Acceptable Use

You agree to use the Service solely for its intended purpose: managing professional email signatures and related marketing campaigns for your organization. You agree to use the Service in compliance with all applicable local, state, national, and international laws, rules, and regulations. This includes, but is not limited to, laws concerning data privacy (such as GDPR and CCPA), intellectual property, and electronic communications.

You are solely responsible for all content – including but not limited to text, logos, images, banners, links, and custom field data (collectively, “User Content”) – that your organization and its users upload, create, configure, or deploy through the Service. You represent and warrant that you own or have all necessary rights, licenses, and permissions for your User Content, and that you authorize Apps Record LLC to use this User Content as required to provide the Service to you.

Prohibited Activities

In connection with your use of the Service, you agree not to engage in, attempt to engage in, or permit any of the following prohibited activities:

• Using signature templates or any content created within the Service after your account has been suspended or terminated.
• Using signatures or other content generated or managed through the Service in any manner not in accordance with these Terms.
• Using the Service for any illegal, immoral, unlawful, or unauthorized purpose.
• Altering or attempting to alter any part of the Service or our website (including its look-and-feel, interface, code, print-outs, logos, trademarks, or any advertisements displayed therein) without obtaining our prior written consent.
• Accessing or attempting to access an account belonging to another user, or using the Service under a false name, identity, or pretense.
• Probing, scanning, testing, or attempting to exploit any vulnerability of the Service or our related systems or networks.
• Using or accessing the Service through any automated means, including but not limited to “bots“, “robots“, “spiders“ or similar tools, without our express written permission.
• Accessing the Service if you are a competitor for purposes of monitoring its availability, performance, or functionality, or for any other benchmarking, competitive analysis, feature copying, or attempt to gain proprietary information.
• Interfering or attempting to interfere with the proper functioning or operation of the Service in any manner.
• Transmitting any virus, malware, worm, or other harmful code; overloading, “flooding“, “mailbombing“, or “crashing“ the system; initiating denial-of-service (DDoS) attacks; or sending unsolicited email (spam), including promotions or advertising through or via the Service.
• Taking any action that imposes, or may impose, at our sole discretion, an unreasonable or disproportionately large load on our servers or infrastructure.
• Circumventing, disabling, or otherwise interfering with security-related features, digital rights management (DRM) features, or usage limitations of the Service or our website.

Violation of these provisions may result in immediate suspension or termination of your account and access to the Service, and may subject you to civil or criminal liability. We reserve the right to investigate and prosecute violations of any of the above to the fullest extent of the law.

Third-Party Services

The Service is designed to integrate with Google Workspace and Microsoft 365 (collectively, “Third-Party Platforms“). Your use of these Third-Party Platforms is governed solely by the respective terms of service and privacy policies of the platform providers. Apps Record LLC is not responsible for the operation, functionality, availability, security, or data practices of these Third-Party Platforms.

While the Service syncs data from these platforms, Apps Record LLC is not liable for any inaccuracies, errors, or other issues originating within the Third-Party Platforms themselves. The availability of the Service, or certain features of the Service, may depend on our continuing access to these Third-Party Platforms and their Application Programming Interfaces (APIs). If a Third-Party Platform ceases to make its API available to Apps Record LLC on reasonable terms, we may cease providing the corresponding integration features without entitling you to any refund, credit, or other compensation.

Intellectual property and proprietary rights

The Service includes copyrighted works and protected trademarks that will remain the exclusive property of Apps Record LLC. You may not make any use of such works or trademarks without our prior written consent.

Upon successful registration for the Service, we grant you a limited right to access and use the Service for its intended purpose, such as creating company-wide signatures for employees associated with your organization's Platform Account. You may only use the Service as intended. It is your responsibility to review any provided help materials on our website to learn how to use the Service properly, or to reach out to us at support@bulksignature.com with any questions.

When you access the Service, you will access signature templates and other content formats (collectively, “Company Content”) that are protected by copyright law and belong exclusively to Apps Record LLC. You may not modify, distribute, copy, frame, republish, display, post, publish, transmit, reproduce, make publicly available, create derivative works from, sell, or make any other use of any Company Content without our express prior written permission. You are not permitted to continue using signatures created using the Service's template designer after the termination of this Agreement or suspension of your account.

You may use certain Company Content (e.g., template elements) when creating your signatures within the Service. You acknowledge and agree that doing so does not grant you any ownership rights in the resulting design. You hereby assign all rights, title, and interest in and to any such designs created using Company Content or the Service (collectively, “Creations”) exclusively to Apps Record LLC, and irrevocably waive any moral rights related thereto. You retain no rights whatsoever to any Creations you may produce using the Service.

Furthermore, the following actions related to the Service are strictly prohibited:

• Sublicensing, redistributing, or leasing any portion of the Service or your account;
• Allowing others to use your account, or using your account to manage or control email signatures for individuals outside your organization (unless expressly permitted by your subscription plan);
• Reverse engineering, decompiling, disassembling, modifying, translating, or otherwise attempting to discover the source code of the Service, or creating derivative works from the Service or any Company Content or Creations;

Support

You may contact our support team by emailing support@bulksignature.com .Alternatively, you can submit questions through the “Contact Us” section on our website.

Please be aware that we may not be able to accommodate all requests, and we do not guarantee the availability of support at all times. We will make our best efforts to provide helpful customer service. Any support provided is offered on a goodwill basis and does not constitute a legal liability or guarantee of service.

Subscription Terms

Subscription Plans and Licensed Users

Access to and use of the Service requires an active, paid subscription. Subscription fees are based on the number of unique users within your organization who are assigned an email signature via the Service (each, a “Licensed User”). The price per Licensed User is determined by the total number of Licensed Users in your organization's subscription, according to the pricing tiers displayed on our website (Email Signature Management Software for Google Workspace) or as otherwise provided to you in writing.

A minimum subscription of ten (10) Licensed Users is required. Unless otherwise specified in a separate written agreement with us or as defined by a specific future plan structure, your subscription includes access to all current features of the Service available under your chosen plan. Apps Record LLC reserves the right to introduce different subscription tiers with varying features and pricing in the future.

Free Trial

Apps Record LLC may offer a one-time free trial of the Service for a period of fourteen (14) days from the date of account activation, unless otherwise specified by us in writing. The free trial typically provides access to most, if not all, features of the Service that are available during the trial period; however, we reserve the right to limit certain features or functionalities during the free trial at our sole discretion.

To continue using the Service after the free trial period expires, you must purchase a paid subscription plan. Failure to purchase a subscription before the trial period ends will result in the suspension or termination of your access to the Service. Any data you input into the Service during the free trial may be permanently deleted upon trial expiration if you do not convert to a paid subscription, in accordance with our data retention policies.

Billing and Payment

You may choose either a monthly or an annual billing cycle for your subscription. Your subscription term will begin on the date of your initial purchase. Subscription fees are billed in advance at the beginning of each selected billing cycle (either monthly or annual).

We accept payments via credit card, ACH, and bank transfer. These payments are processed through our third-party payment processor, Stripe Inc. (“Stripe”). You agree to provide current, complete, and accurate payment and billing information and to promptly update this information if it changes (e.g., a change in billing address or credit card expiration date).

Timely payment of the applicable subscription fee is required to maintain your access to the Service.

Managing Licensed Users

A user becomes a “Licensed User” as soon as an email signature is assigned to them within the Service. Your total number of Licensed Users is viewable within your subscription management interface in the Service.

If, during a billing cycle, the number of Licensed Users exceeds the limit of your current subscription plan by ten (10) or more users, you will receive an email notification from us. You will then have three (3) business days from the date of such notification to either reduce the number of Licensed Users to stay within your subscription limit or contact Apps Record LLC support (support@bulksignature.com) if you believe there is an error.

If the number of Licensed Users is not reduced accordingly within this three (3) business-day period, your subscription will be automatically upgraded to the appropriate tier to accommodate the new total number of Licensed Users. In such an event, you will be charged a prorated fee for these additional Licensed Users for the remainder of the current billing cycle.

You may decrease the number of Licensed Users at any time through your subscription management interface within the Service. Such reductions will take effect immediately. A credit equivalent to the prorated value of the removed licenses for the remainder of the current billing cycle will then be applied to your account balance. This credit will be automatically applied towards future subscription invoices and is not transferable or redeemable for cash.

Subscription Renewal

Your subscription will automatically renew at the end of each subscription term (whether monthly or annual) for a subsequent term of the same duration, unless you cancel it prior to the renewal date in accordance with the “Cancellation Process” detailed below.

The applicable subscription fee for the renewal term will be automatically charged to your designated payment method on file, at the price current at the time of renewal. To opt out of auto-renewal, you must cancel your subscription as described in the “Cancellation Process” section below.

Cancellation Process

You may cancel your subscription at any time through the subscription management interface located within the Service. The cancellation will take effect at the end of your current, paid billing cycle (whether monthly or annual). You will retain access to the Service until the end of that billing cycle.

Upon the effective date of cancellation (i.e., at the end of your final paid billing cycle), your access to the Service will cease. Subsequently, all email signatures managed by the Service for your organization may be permanently deleted in accordance with our data retention policies.

Fees, Refunds, and Taxes

You agree to pay all fees associated with your chosen subscription plan, based on the number of Licensed Users. All subscription fees are non-refundable.

There will be no refunds or credits for partially used subscription periods, plan downgrades, or unused licenses, except as explicitly stated in Section III.7.c (regarding credits for removed Licensed Users, as detailed in the “Licensed User Management and Overages” section) of these Terms, or as otherwise required by mandatory applicable law.

Notwithstanding the foregoing, a refund may be considered, at the sole discretion of Apps Record LLC, only if all the following conditions are met: (a) you experience a critical, service-impacting issue; (b) this issue is directly and verifiably caused by a vulnerability or defect within the Service itself; and (c) Apps Record LLC is unable to reasonably remedy such issue within a reasonable timeframe after you have provided us with detailed written notification of the issue.

Taxes

All stated prices for the Service are exclusive of any applicable taxes, levies, duties, or similar governmental assessments, including but not limited to value-added, sales, use, or withholding taxes, assessable by any jurisdiction (collectively, “Taxes”).

You are solely responsible for paying all Taxes associated with your subscription purchases and use of the Service. If Apps Record LLC has a legal obligation to pay or collect Taxes for which you are responsible under this section, the appropriate amount will be invoiced to and paid by you, unless you provide Apps Record LLC in advance with a valid tax exemption certificate authorized by the appropriate taxing authority.

Price Changes

Apps Record LLC reserves the right to change subscription fees or introduce new charges for the Service. While Apps Record LLC may determine new pricing at any time, any changes to your current subscription fees will only become effective upon the start of your next subscription renewal term. The fee charged for your renewal will be based on the pricing in effect at the time of your renewal.

Your continued use of the Service after a price change becomes effective for your subscription constitutes your agreement to pay the modified subscription fee amount. If you do not agree to the new price, your sole remedy is to cancel your subscription before your next renewal term begins, as detailed in the “Cancellation” section.

Termination

Apps Record LLC reserves the right to modify, suspend (temporarily), or discontinue (permanently) the Service, or any part thereof, at its sole discretion. We will endeavor to provide you with reasonable notice of any material modification to, or permanent discontinuance of, the Service. However, Apps Record LLC may need to suspend the Service, in whole or in part, without prior notice for urgent reasons, including but not limited to addressing security vulnerabilities, performing critical system maintenance, or preventing harm to Apps Record LLC, our users, or third parties.

You agree that Apps Record LLC will not be liable to you or to any third party for any modification or suspension of the Service. If Apps Record LLC permanently discontinues the Service without cause before the end of your pre-paid subscription term, you may be entitled to a pro-rata refund of any pre-paid, unused fees specifically applicable to the remainder of that term.

Consequences of Termination or Discontinuance

Subject to your potential entitlement to a pro-rata refund as expressly described above for the permanent discontinuance of the Service without cause, you agree that you will not be entitled to any other remedy, damages, or compensation if your account is terminated or your access to the Service is otherwise discontinued by Apps Record LLC in accordance with these Terms.

Upon any such termination or discontinuance initiated by us, or upon cancellation by you, Apps Record LLC may delete all your data associated with your account, including but not limited to signatures, user modifications, and settings, in line with our data retention policies. Furthermore, you are not permitted to use any signatures created or managed through the Service after your access to the Service has been terminated or your account is closed.

Disputes Resolution

No Liability

Apps Record LLC is not liable for variations in the appearance of email signatures across different email clients, devices, or operating systems (“platforms”). Signatures may render differently on various platforms due to factors beyond our control. While we strive to ensure consistency in signature appearance across common platforms, we cannot guarantee identical rendering everywhere.

Apps Record LLC is also not liable for any occasional errors or defects in the Service, delays in data transmission, communication line failures, or for issues such as theft or unauthorized access to your data that occur despite our reasonable security measures. While we make best efforts to maintain a reliable and error-free Service, we are not liable for intermittent errors or defects that may occasionally occur.

While Apps Record LLC implements security measures to protect the Service, you acknowledge that because the Service operates online, it may be susceptible to hacker attacks, security breaches, viruses, Trojan horses, and other malicious activities (“Security Incidents”). We do not guarantee that the Service will be completely free from such Security Incidents, and Apps Record LLC holds no liability for any loss or damage arising from such occurrences, except as may be directly caused by our gross negligence or willful misconduct, or as otherwise strictly required by applicable law.

Our website and the Service may contain links to external third-party websites. Apps Record LLC is not responsible for the content, privacy practices, or accuracy of information on such external sites. These third-party websites are not investigated, monitored, or endorsed by us. Your access and use of any third-party websites are solely at your own risk. The inclusion of links does not imply endorsement. If you believe a link on our Service directs to a site that causes harm or contains illegal content, please notify us through the “Contact Us” page on our website so we may review it.

Apps Record LLC is not responsible for any technical difficulties you may experience while using the Service that are not directly attributable to a verifiable defect in the Service itself. Furthermore, we assume no responsibility for any third-party advertisements that may be posted on our website or within the Service, nor for the products or services offered by such advertisers.

Indemnification

You agree to defend, indemnify, and hold harmless Apps Record LLC, its affiliates, and their respective officers, directors, employees, contractors, agents, licensors, and suppliers (collectively, the “Indemnified Parties”) from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to reasonable attorneys' fees) arising from or in any way connected with:

(a) Your access to or use of the Service; (b) Your violation of any provision of these Terms or any applicable law or regulation; (c) Your violation of any third-party right, including without limitation any intellectual property right, right of privacy, or publicity right; (d) Any data or content that you submit, post, transmit, or otherwise make available through the Service (“User Content”), including any claim that your User Content caused damage to a third party; or (e) Any other party’s access to or use of the Service with your account credentials (whether or not such access or use was authorized by you, unless due to a security breach of the Service caused solely by the gross negligence of an Indemnified Party).